Our Commitment To Privacy
Your privacy is
very important to us. To better protect your privacy we provide
this notice explaining our online information practices and the
choices you can make about the way your information is collected
and used. To make this notice easy to find, we make it available
on our homepage and at every point where personally identifiable
information may be requested.
The Information We Collect
This notice
applies to all information collected or submitted on the
The Spyder's Nest website. On some
pages, you can order products, make requests, and register to
receive materials. The types of personal information collected at
these pages are:
Name
Address
Email address
Phone number
Payment
Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected about the recipient are:
Name
Address
Phone Number
The Way We Use Information
We use the
information you provide about yourself when placing an order only
to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that
order, such as giving your address to the shipping carrier when
shipping your order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive discount coupons, special offers, and information about new products offered by . Information you submit on our website will not be used for this purpose unless you fill out our registration form and opt-in by checking the E-mail Option box.
Once subscribed, you can unsubscribe from further discount coupons, special offers, and information about new products offered by The Spyder's Nest , by logging into your account and editing your account details to unsubscribe from further communications. You cannot unsubscribe from e-mail receipts and shipping notifications on future orders.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent
unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that
we collect online and maintain by logging in and clicking on my
account in the above menu. We use this procedure to better
safeguard your information.
How To Contact Us
Should you have other
questions or concerns about these privacy policies, please send us
an email at
sales@spydersnest.com
Product Returns.
No product, parts or accessories can be returned with out a return RMA. All returns with out a RMA number will be refused and returned to shipper at your expense. To get a return RMA email us at sales@spydersnest.com with your order number. Returns must be in original packages and in as new condition. No returns after 30 days of date of invoice. The Spyder's Nest will not refund or pay for return freight unless there was a miss-ship caused by us. All credits will be paid by in store credits. No refunds on electrical accessories. Orders can't not be canceled after they are processed with out a 25% restocking fee. Certain products like Mirror Extensions are made to order and are a first come first delivered. Mirror Extensions orders can not be canceled or returned unless there is a quality issue.
Shipping Policies.
All product, accessories and or parts are not our responsibility after they have been place in the hands of the shipping carrier. No claims for mis-shipped product after 72 hours of receipt of order.
Policies are subject to change without notice.


